22 Years' Battery Customization

What are the details of the Three Guarantees Principle of the battery of the battery car?

Jan 23, 2019   Pageview:667

Now the battery warranty for battery cars is one year. What is the specific standard for this "one year"? Is the battery completely scrapped? Or does it mean that the capacity is lower than the standard?

 

Three Guarantees Principle:

 

1. When you purchase a car, you should check it on the field, debug it correctly, and have the right to ask the sales person to provide correct use and maintenance precautions. Provide a valid invoice and warranty card and the address of the repair unit, contact number.

 

2. The user should operate correctly according to the product manual, and the quality problems and performance failures caused by manufacturing reasons. According to the "Product Quality Law of the People's Republic of China", "The Law of the People's Republic of China on the Protection of Consumer Rights and Interests" and the State's regulations on the three-package products, the company will uniformly perform the three-package obligation.

 

Warranty scope:

 

1, according to product specification correct operation, the user in the product sold within 15 days, performance failures and parts damaged due to manufacturing quality, provide free maintenance.

 

2. Bicycle parts belonging to manufacturing quality

 

(1) The frame and the front fork are open welded, broken and replaced within two years. (Unusual damage, no replacement, free maintenance, material fee)

 

(2) Front axle, center axle and flywheel. If broken or broken within six months, replace it.

 

(3) If the inner tube is found within half a month of purchase, if it is found to be blisters, it may be replaced if it leaks.

 

(4) The plating part (chrome plating) was found to be self-made and peeled off within six months. Exchange (handlebar, rim, sprocket and crank)

 

(5) If the painted piece is found to be peeled off within six months, it will be replaced (non-normal use, bumping, damage is not included in the three-package range)

 

3. Electrical device

 

(1) Battery: In normal use, leakage occurs within one year, and the drum is discharged. The battery output is replaced by the instrument to detect that the battery capacity is less than 60%.

 

(2) Motor: Within two years of normal use, the bearing, gear, carbon brush, and commutator appear, and the motor does not turn for repair, and the repair fails within one month. Replace the new motor, the housing is cracked, and replace the new motor.

 

(3) Controller: It cannot be adjusted and repaired within one year. Within one month after the repair, another failure occurred and the new controller was replaced.

 

(4) Charger: It can't be charged within one year, repairs, and another fault occurs within one month after repair and replacing the new charger.

 

During the three-package period, the damage caused by the following circumstances is not covered by the warranty. The company is happy to provide repair service for the cost of the work.

 

(1) Not in accordance with the instruction manual, use and maintenance;

 

(2) use the electric vehicle for other purposes or to perform dangerous actions;

 

(3) Disassemble parts or components, or use parts other than the original factory;

 

(4) Accidental collision of traffic accidents, chemical corrosion or damage caused by operating leases;

 

(5) driving on abnormal roads;

 

(6) Maintenance by a non-company designated maintenance site;

 

(7) No invoice, warranty card.

 

The page contains the contents of the machine translation.

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