Dell is recalling some or all shorted laptop batteries since July 31, 2018.

Learns from the state administration of market regulation's official website, a few days ago, Dell (China) co., LTD. according to the requirement of the "defect consumer products recall management method", the state administration for the record to the national market recall plan, will be on July 31, 2018, recall part during November 2012 to April 2014 manufacturing dell laptop computer battery (involving notebook models see the attachment).The total recall Dell911MD and Dell4YRJH models battery, China mainland area affected by the battery number is 28268.

The recall is within the scope of the battery, battery internal short circuit may arise, in extreme cases may occur overheating of the fire risk. As for recall within the scope of the cells, Dell (China) co., LTD. will be free for customers to replace conform to the requirements of the battery, in order to eliminate safety hidden trouble.

Dell (China) co., LTD will since July 31, 2018 in the recall plan, according to a government website prompt holds the affected models of laptop batteries consumers to stop using the battery, and to contact dell (China) co., LTD for free replacement. User can log in dell (China) co., LTD. Check to see if the battery used for the affected products, and through the customer service hotline to further understand the specific situation. Also to the state administration of market supervision and management of the defective product management center website and concern WeChat public number for more information. Also can call state general administration of market supervision and management of the defective product management center hotline reflect recall activities in the process of implementation problems or clues to submit defects.

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